Using Automation, AI, and ML to Optimize the Customer Experience and Reduce Costs


Tue, Mar 7, 4:00 PM (UTC)

AI and Machine Learning

About this event

Is application or platform modernization on your New Year’s resolution list? Any company can understand its business processes, optimize workflows, and realize benefits using the right process discovery solution.

Understanding how to optimize processes like automation, reengineering, and outsourcing requires a deep understanding of how people perform their daily work, what applications they use, and how they interact with those applications.

In this virtual event, learn how your company can establish a baseline for its process estates and provide data required to make process optimization decisions. Our speakers from Automation Anywhere will discuss how:

  • Automation Anywhere's process discovery tools use AI, ML, and other services from the Google Cloud technology stack
  • Companies can optimize their customer experience and reduce costs
  • Automation Anywhere's Process Discovery and Success Platform solution works (including a live demo)

Visit our previous content about AI and Machine Learning and join the C2C Community to continue this conversation.

Learn more about Automation Anywhere here.


  • Tim Csontos

    Automation Anywhere

    Vice President, Strategic Alliances

  • Steve Tsuchiyama

    Automation Anywhere

    Vice President and General Manager, Process Discovery

  • Charlie Needelman

    Automation Anywhere

    Principal Product Manager

Event Sponsor

Automation Anywhere