| 7:00 PM | Registration and Refreshments | |
| 7:30 PM | Welcome and Intro from C2C & Google Cloud | Opening remarks will be given by Alysa Turner, Head of Community, C2C Global and Andrew Wamberg, Director of Google Cloud, Southeast, Google to set the stage for a day of learning and collaboration. |
| 7:45 PM | Keynote | Join Kumar Menon, SVP, Data Fabric and Decision Science Tech, Equifax for an exciting Keynote! |
| 8:15 PM | Fireside Chat with Denodo: Accelerate Growth by Unifying Data Silos for Agentic AI Success | This session explores how Agentic AI is redefining business growth and profitability in today’s data-driven landscape. Experts from Google and Denodo will share insights on integrating Agentic AI with secure data management practices to drive measurable business value by aligning AI initiatives with financial objectives. Gain practical knowledge from real-world use cases, demonstrating the power of unified data management in driving business value and growth.
Speaker: Parker Thompson, RVP and General Manager, North America East Region, Denodo and Trevor Hykes, Head of Customer Engineering, Google. |
| 8:30 PM | Fireside Chat with Capgemini: Conversational AI Journeys for Impact in Digital and In Store | A thematic exploration of business use cases to create impact in reducing friction and stress for employees and shifting focus to customer retention and upsell. Experts from Google and Capgemini will share key takeaways and potential returns from use cases.
Speakers: Chirag Gheewala, Director Contact Center AI, Cox Communications, Jennifer Marchand, Google Cloud Center of Excellence Leader for Americas, CapGemini, Samantha McConnell, Director, AI + Digital Strategy, Cox Communications and Allen Jarvis, Cloud Sales Engineer/Principal Architect, Google |
| 8:45 PM | Inside UPS’ Delivery Defense: The Journey of UPS's Newest Data Product with Google Cloud | Join moderator Paula Natoli, Google Cloud Director of Global Strategic Industries, Supply Chain & Logistics, and Pinaki Mitra, Vice President of Data Science & Machine Learning at UPS Digital, as they delve into the story behind UPS Delivery Defense, a game-changing innovation that is revolutionizing e-commerce. In this conversation, we'll hear from Pinaki Mitra, the pioneer and founder of this solution, as he shares the insights and experiences that led to its development. We'll also learn how UPS leverages Google Cloud's technology to combat package theft, optimize last-mile delivery, and transform e-commerce experiences. Pinaki will share details on the data science and machine learning that power this breakthrough in delivery security, and his perspective on the future of logistics and the role of technology in driving innovation. Speakers: Pinaki Mitra, VP, Data Science & Machine Learning, UPS Digital & Paula Natoli, Director of Strategic Industries, Global Supply Chain and Logistics, Google
Speakers: Paula Natoli, Director Strategic Industries, Global Supply Chain and Logistics, Google and Pinaki Mitra, VP, Data Science & Machine Learning, UPS Capital
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| 9:15 PM | Customer Panel: The Insight Advantage: Building a Customer-Centric Business with Data | Join Aakriti Bhargava, VP of Engineering & AI, Revionics, Brian Gallagher, Chief Product & Technology Officer, Ware2Go, Kumar Menon, SVP, Data Fabric and Decision Science Tech, Equifax and Pinaki Mitra, VP, Data Science & Machine Learning, UPS Capital.
This panel discussion explores how organizations can transform raw data into actionable insights that fuel customer-centric strategies. Topics covered will include:
The Data-to-Insight Journey: Panelists will discuss the processes and technologies involved in converting raw data into meaningful insights. This includes data collection, cleaning, analysis, and visualization techniques.
Understanding the Customer: Learn how advanced analytics and machine learning can uncover hidden patterns and predict customer behavior. The panel will explore how to create a 360-degree view of the customer and personalize experiences.
Building Stronger Relationships: Discover how data-driven insights can be used to enhance customer engagement, foster loyalty, and improve customer lifetime value. |
| 9:45 PM | Happy Hour & Networking | Cap off the day with informal networking opportunities. |
